Shipping policy
Shipping Policy
At Bean Identity, we work with trusted Print-on-Demand and drop shipping partners to produce and deliver your products with care. This policy explains how shipping works and what you can expect after placing an order.
Shipping Methods
Orders are shipped through reliable third-party courier partners selected by our fulfilment providers. Shipping methods may vary depending on your location and product type, but we always aim for safe and timely delivery.
Order Processing Time
All Bean Identity products are made-to-order. Once an order is placed, it enters the production process before shipping.
Order processing time: 2–5 business days
This includes printing, quality checks, and packaging before dispatch.
Delivery Timeframes
Once your order has been dispatched, estimated delivery timelines are:
Domestic (India): 3–7 business days
Delivery times may vary depending on location, courier partner, and external factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your location, order size, and shipping method.
All applicable shipping costs will be clearly displayed before completing your purchase.
Tracking Information
Once your order is shipped, you will receive a confirmation email containing your tracking details.
Tracking information may take 24–48 hours to become active after dispatch.
Delivery Issues & Delays
While we strive to meet estimated delivery timelines, delays may occur due to:
- Courier partner delays
- Weather conditions
- High shipping volumes
- Technical or operational issues beyond our control
If you experience significant delays, please contact us and we will assist you.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information at checkout.
Bean Identity is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Address changes can only be requested before the order enters production.
Lost or Stolen Packages
Bean Identity is not responsible for packages that are lost or stolen after being marked as delivered by the courier.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Bean Identity
Email: support@beanidentity.com